Shipping policy

Shipping Policy

Effective Date: November 5th, 2023, 

We're delighted to serve you with our products. This Shipping Policy ("Policy") outlines our shipping practices and provides you with information on delivery times, fees, and other important details.

1. Shipping Zones

We currently ship to the following regions:

  • Worldwide 

2. Shipping Methods and Fees

2.1. Shipping Methods We offer the following shipping methods:

  • Standard
  • International

2.2. Shipping Fees Shipping fees are calculated based on your order's weight, destination, and the selected shipping method. You can view the shipping cost at checkout.

3. Order Processing Time

Most orders are processed and prepared for shipping within 7 business days from the date of order placement.

4. Shipping Time

Shipping time depends on the shipping method chosen and your location. You can typically expect your order to arrive within:

  • Standard Shipping: The average USPS estimated shipping time usually takes anywhere from three to four days for standard mail delivery.
  • International Shipping: USPS International Shipping Services delivery can range from 8-14 days from date of shipping. 

Please note that these are estimated shipping times. Delays may occur due to unforeseen circumstances such as weather conditions, customs, or shipping carrier issues.

5. Tracking Information

Once your order is shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this number to track the status and location of your package.

6. Undeliverable or Returned Packages

In the event that a package is undeliverable due to an incorrect address provided by the customer or other reasons, it will be returned to us. We will then contact you to determine how to proceed, which may involve reshipping the order with corrected information or processing a refund.

7. Shipping Restrictions

Please note that there are items with shipping restrictions. We cannot ship these items to certain locations or countries due to legal restrictions or safety concerns. Please review the product descriptions for any applicable shipping restrictions.

8. Contact Us

If you have any questions or need assistance with your order, please contact our customer support team at Customer Support balticstreetshops@balticstreet.org